Esri Field Mobility

Maintaining field assets such as roads or fire hydrants, requires engineers and managers to know what condition these assets are in. After all, prevention is better than cure and fixing problems is much more time consuming and expensive than just keeping all assets serviced and in good working condition.

Many organizations rely on a field workforce to support these daily operations. Having the capability to get information into and out of the field in a timely manner can increase the efficiency and effectiveness of the organization. Information collected in the field using easy-to-use solutions can share information with solutions including the executive operational dashboard in near real-time allowing decision-makers within an organization to make more informed and timely decisions. These mobile solutions can also improve the workflows of field personnel by providing them with on-demand access to actionable and task-relevant information creating a more efficient and effective workforce.

In a scenario where the data already resides in a geodatabase, how can office staff or dispatchers send out staff to the field to inspect and evaluate the condition of an asset easily and quickly and ideally without a paper trail?

Simply put, the workflow can be streamlined with the use of Workforce for ArcGIS in conjunction with Collector for ArcGIS.

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Workforce for ArcGIS: Creating an Assignment

With Workforce for ArcGIS, office staff can manage the deployment of all field crews by assigning jobs to each individually and monitoring their progress and position in real time.

Creating an assignment on the Workforce for ArcGIS web app allows for the dispatcher to:

  • Choose the assignment Type
  • Set the location of assignment (Address or   coordinate)
  • Choose the staff member
  • Set Priority of assignment
  • Set the due date/time for completion
  • Description of assignment/task
  • Attach files for use by the field staff such as images or technical drawings.

Assignments are sent to the field worker via an internet connection to their mobile phones or tablets, running on Android, iOS or Windows 10.

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Once the assignment has been created, the user in the field can choose to accept or decline the assignment, all of which will notify the dispatcher in the office.

When an assignment has been accepted and “Start” is chosen, the field user will access the details of the job as well as be able to access the applications used to both navigate to the location  or capture the data.

 

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Navigating between Workforce for ArcGIS and Collector for ArcGIS on a mobile device

The user will choose the Collect option at the top-right in order for the hydrants to show on a map. Using Collector for ArcGIS allows for the user to access the existing feature where it’s properties can be altered.

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Collector for ArcGIS: Feature attributes
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Collector for ArcGIS: Editing feature attributes

Once a hydrant is selected, all it’s relevant data is displayed and ready to be edited, if required.

And when the inspection is complete, the tick at the top-left is selected, which will sync the data from the mobile device with the data source, keeping in mind that an internet connection is required.

Lastly, the applications will switch back to the Workforce for ArcGIS, where the field worker will select the “Finish” option, notifying the dispatcher of the assignments completion.

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Collector and Survey123 for ArcGIS are also capable of capturing new features with the same workflow and do not require internet access though the location (GPS) has to be switched ON, on the mobile device.

Capturing data in the field has never been easier!

Three Steps to Asset Management with ArcGIS Online and Collector

Three quick steps to do Asset Management with Collector and ArcGIS Online:

Step 1 (ArcMap) – Authoring your feature classes and tables:

What you need: ArcMap and an ArcGIS Online Organizational Account

  • Create a database in ArcMap
  • Create a (point) Feature Class to store your Assets
  • Create a Table to store your Assets’ Condition Assessments
  • Create a Table to store Maintenance Tasks associated with your Assets
  • Link them all together with Relationship Classes to create a 1:M link between Assets and Assessments and Assets and Maintenance Tasks

ArcMap Asset Management FCs

  • Add the Asset Feature Class and the two related tables to a map document and publish it as a service to your ArcGIS Online account

Step 2 (ArcGIS Online) – Authoring your Web Map for use in Collector:

What you need: An ArcGIS Online Organizational Account

  • Create a new Map in AGOL and add your newly created Asset Management service to it
  • Add a basemap of your choice to your Map
  • Save your Map

Step 3 (Collector) – Deploying your Asset Management application:

What you need: An iPhone or Android phone with the Collector for ArcGIS Application installed

  • Start Collector and log in with your AGOL credentials
  • Open the Map created in Step 2
  • Start performing your Asset Management tasks!

Collector 1

For some additional images relating to this post – please see here: Asset Management Images

Homework for the avid reader:

  • Add a Tracking Layer for Field Workers to the AGOL Web Map
  • Install ArcGIS Operations Dashboard
  • Create a Dashboard that monitors real-time field activities such as Field Worker positions, Assets that require maintenance etc

OPS Dashboard