Maintaining field assets such as roads or fire hydrants, requires engineers and managers to know what condition these assets are in. After all, prevention is better than cure and fixing problems is much more time consuming and expensive than just keeping all assets serviced and in good working condition.
Many organizations rely on a field workforce to support these daily operations. Having the capability to get information into and out of the field in a timely manner can increase the efficiency and effectiveness of the organization. Information collected in the field using easy-to-use solutions can share information with solutions including the executive operational dashboard in near real-time allowing decision-makers within an organization to make more informed and timely decisions. These mobile solutions can also improve the workflows of field personnel by providing them with on-demand access to actionable and task-relevant information creating a more efficient and effective workforce.
In a scenario where the data already resides in a geodatabase, how can office staff or dispatchers send out staff to the field to inspect and evaluate the condition of an asset easily and quickly and ideally without a paper trail?
Simply put, the workflow can be streamlined with the use of Workforce for ArcGIS in conjunction with Collector for ArcGIS.
With Workforce for ArcGIS, office staff can manage the deployment of all field crews by assigning jobs to each individually and monitoring their progress and position in real time.
Creating an assignment on the Workforce for ArcGIS web app allows for the dispatcher to:
- Choose the assignment Type
- Set the location of assignment (Address or coordinate)
- Choose the staff member
- Set Priority of assignment
- Set the due date/time for completion
- Description of assignment/task
- Attach files for use by the field staff such as images or technical drawings.
Assignments are sent to the field worker via an internet connection to their mobile phones or tablets, running on Android, iOS or Windows 10.
Once the assignment has been created, the user in the field can choose to accept or decline the assignment, all of which will notify the dispatcher in the office.
When an assignment has been accepted and “Start” is chosen, the field user will access the details of the job as well as be able to access the applications used to both navigate to the location or capture the data.
The user will choose the Collect option at the top-right in order for the hydrants to show on a map. Using Collector for ArcGIS allows for the user to access the existing feature where it’s properties can be altered.
Once a hydrant is selected, all it’s relevant data is displayed and ready to be edited, if required.
And when the inspection is complete, the tick at the top-left is selected, which will sync the data from the mobile device with the data source, keeping in mind that an internet connection is required.
Lastly, the applications will switch back to the Workforce for ArcGIS, where the field worker will select the “Finish” option, notifying the dispatcher of the assignments completion.
Collector and Survey123 for ArcGIS are also capable of capturing new features with the same workflow and do not require internet access though the location (GPS) has to be switched ON, on the mobile device.
Capturing data in the field has never been easier!